MOA 143 Medical Office Procedures
This course introduces the tasks of a medical office assistant’s career: administrative functions, records management, medical communications, scheduling appointments, patient billing and processing insurance claims. Emphasis is placed on developing concepts, processes, and procedures in the billing cycle from point of service to receipt of payment. The course covers how to recognize components of a compliance plan for physician office billing, filing appeals, and decision making and activities. Students are taught the importance of customer service in the medical industry. Verbal communication and telephone skills are taught. Problem resolution skills and how to handle difficult situations. Students use Medisoft Practice Management to complete applied scenarios.
Clock Hours
90