200

Students learn how to establish credibility in the workplace as well as the principles of interpersonal communication. This course will give students the skills they need for team communication, difficult conversations, managing meetings, and creating effective business messages.

Students will demonstrate an understanding of health care delivery systems. They will analyze the organization of health care delivery in hospitals, mental health and ambulatory care centers, home health agencies, and nursing homes. Students will be introduced to the UBO4. Emphasis is placed on hospital inpatient billing.

Students will gain field experience under an externship agreement with Perry Technical Institute, the employer, and the student. Completion of the externship packet is required. If the student does not obtain an externship, completion of a capstone project is required.